This blog is not-so-much about Virgin Mobile, but my ongoing woes at the hands of their "Customer Support Team", and how they brought new meaning to that well-worn phrase: "Customer Support"
I just have to get this off my chest, as even now I still don't really understand the levels of training necessary for this to happen. I've had many frustrating customer experiences in my life, but this one tops them all...
Firstly, I suspect a lot of people will read who have had a long and happy experience with Virgin Mobile. To you I say "live long and prosper - your lives are blessed". For me, it's a different story.